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If you have already installed the WeiserWare Screen Saver Manager, you can find help
via the Start > Programs > WeiserWareSSManager
> WeiserWare Screen Saver Manager Help menu option on your computer, or
via the "Help" button on the Screen Saver Manager settings window.
If your question is not answered in the help on your computer
or on this page, please contact WeiserWare with your question
via e-mail.
Downloading / Installation
| Q: |
I've just bought the Screen Saver Manager and got my confirmation
e-mail. Where do I enter the registration code? Why does
the Screen Saver Manager still say it's the trial version? |
| A: |
There is no registration code for the Screen Saver Manager. Your confirmation
e-mail contains a download link where you can download the
registered version. When you download the registered version
installation program, run it and it will replace the trial
version with the full version. |
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| Q: |
I get an error message "Error opening
file for writing:" when I try to install the Screen Saver Manager. |
| A: |
Make sure you don't have the Screen Saver Manager settings window open anywhere.
While the Screen Saver Manager settings is open, you can't install a new version of
the Screen Saver Manager. |
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| Q: |
I'm trying to download the registered version from the link
I got in my confirmation e-mail, and now it says "An
Error Has Occurred - You have no more download attempts left
please contact your vendor". |
| A: |
When you click on the download link, or paste it into your
browser, and your browser asks you if you want to run or
save this file, you should choose "Save". This
will save the installation program to your computer so that
you can run it as many times as you need to without using
up your download attempts.
You can send WeiserWare an e-mail
to get your download limit reset.
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Screen Saver Manager on CD
| Q: |
I've just bought the Screen Saver Manager on CD. When will
I get my CD? |
| A: |
See the note at the bottom of the Purchase
page. |
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| Q: |
I got my CD, but the Screen Saver Manager still comes up as the trial
version. |
| A: |
The CD contains the installation program for the registered
version. You need to run WeiserWareSSManager.exe on the CD and it
will replace the trial version with the full version. |
License
| Q: |
I've got two computers at home. Can I install
the registered version of the Screen Saver Manager on both computers?
What about my work computer? |
| A: |
You can install the registered version on any computer that
you have at home, and on any computer that you use personally
at work. You can't install the Screen Saver Manager on someone else's
work PC, or on a shared PC. |
Replacing / Upgrading
| Q: |
I've got an old version. Can I get the newest
version? |
| A: |
Yes, see the Upgrade page. Maybe
you've changed your e-mail address since you bought the Screen Saver Manager
and missed out on the e-mail notification of new releases. |
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| Q: |
My computer crashed/got a virus/blew up and I've lost everything.
Can I get the registered version back without having to pay
for it again? |
| A: |
Yes, you can. Just send WeiserWare an e-mail
and you will be sent a new download link. |
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